CUSTOMER CARE
Privacy Policy
CUSTOMER CARE
How Can We Help?
Information We Collect
Information We Collect
When you interact with FOREIA, we may collect information you provide, including:
Name and email address
Phone number, if provided
Billing and shipping addresses
Order and account details
Messages submitted through our contact form
We may also automatically collect technical information when you browse our website, such as your IP address, browser type, device information, and website usage data.
How We Use Your Information
How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Communicate about your purchases
Improve our website and services
Prevent fraud and unauthorized activity
Comply with legal obligations
Send promotional emails if you choose to receive them
We never sell your personal information.
Payments & Security
Payments & Security
FOREIA does not store your complete payment information.
Payments are securely processed through trusted third-party payment providers.
We use industry-standard security measures to help protect your information during checkout.
Cookies
Cookies
Our website uses cookies to:
Keep your shopping cart active
Remember your preferences
Improve website performance
Understand visitor activity
Enhance your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
Third-Party Services
We work with trusted third-party providers to operate our business.
These services may include:
Payment processors
Shipping carriers
Website hosting
Website analytics
Email communications
These providers only receive the information necessary to perform their services.
Your Privacy Rights
Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal information
Request corrections
Request deletion of your information
Opt out of marketing emails
Request additional information about how your data is used
To exercise these rights, please contact our Customer Care team.
Contact Us
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page.